Digital skills

Digital skills refer to the capability needed to use digital devices, communication applications, and online networks to access and manage information.

Why It Matters: With the increasing reliance on technology, having strong digital skills is essential for navigating today’s work environments.

Digital skills encompass a wide range of skills that we increasingly use day-to-day

  • Basic Digital Literacy: Understanding how to use computers, smartphones, and tablets, including operating systems and basic software like word processors and spreadsheets.
  • Online Communication: Proficiency in using email, social media, and collaboration tools like Zoom, Teams, or Slack to connect and communicate effectively.
  • Data Management: Knowing how to collect, store, and interpret data using databases and spreadsheets. This includes understanding data privacy and security principles.
  • Technical Problem-Solving: Being able to troubleshoot common technical issues, whether it’s fixing a software problem or navigating a new application.
  • Cybersecurity Awareness: Knowing how to protect oneself and one’s organization from digital threats by understanding basic cybersecurity practices.

Related roles

UX / UI Developer

UX refers to ‘user experience’ which is the way that we perceive our interaction with a product or application. UI… read more

Social Media and Communications

Social Media and Communications Managers in financial services oversee the development and execution of social media strategies and communications that… read more

Marketing Manager

Marketing Managers in financial services plan, develop, and execute marketing strategies that promote the company’s services, enhance customer engagement, and… read more

Marketing Data Analyst

Marketing Data Analysts collect and analyse data related to customer behaviours, market trends, and financial product performance. They use this… read more

Software Engineer

Software development / engineering is all about designing, developing and maintaining digital tools. This can be anything from a mobile… read more

Machine Learning Engineer

A Machine Learning Engineer designs, develops, and implements machine learning models that automate and enhance processes in financial services, such… read more

Cybersecurity Analyst

Are you intrigued by protecting financial data and ensuring the security of digital transactions? As cyber threats evolve, financial institutions… read more

Sustainability / ESG Data Analyst

Organisations require data teams to manage and oversee the collection, analysis, and reporting of ESG data. They develop models to… read more

Business Analyst

A business analyst helps a company improve its processes and make better decisions. They analyse business needs, identify problems, and… read more

Infrastructure Engineer

An Infrastructure Engineer is responsible for designing, implementing, and maintaining the IT infrastructure that supports an organisation’s systems and services…. read more

Product Manager

Product Managers are pivotal in guiding the development and success of products within an organisation. They are responsible for defining… read more

Technology Product Manager

Technology Product Managers specialise in managing technology-driven products, focusing on software, hardware, or digital solutions. They play a critical role… read more


Whether you’re just starting out, or as you develop further in your career, it’s very important that you continue to learn and develop your skills. Developing knowledge and skills will help boost your confidence, pursue new opportunities and have an exciting and rewarding career journey.

Back to top of the page