Operations

The operations role family focuses on ensuring the smooth and efficient functioning of the organisation. This includes managing processes, coordinating supply chains, and overseeing projects to ensure that business objectives are met.

Professionals in this area are crucial for maintaining productivity and achieving operational goals.

Related roles

AI Risk Manager

An AI Risk Manager is responsible for identifying, assessing, and mitigating the risks associated with implementing AI technologies in financial… read more

Project Manager

Project Managers in the financial services sector are responsible for planning, executing, and closing projects that support business goals. They… read more

Supply Chain Coordinator

Supply Chain Coordinators in the financial services sector manage the flow of goods, information, and resources within an organisation. They… read more

Operations Manager

Operations Managers in the financial services sector oversee the day-to-day operations of the organisation, ensuring that business processes run smoothly… read more

Communications Specialist

Communications Specialists in the financial services sector are responsible for crafting and delivering clear, consistent messaging both internally and externally…. read more

Technology Product Manager

Technology Product Managers specialise in managing technology-driven products, focusing on software, hardware, or digital solutions. They play a critical role… read more

Product Manager

Product Managers are pivotal in guiding the development and success of products within an organisation. They are responsible for defining… read more

Business Analyst

A business analyst helps a company improve its processes and make better decisions. They analyse business needs, identify problems, and… read more

Environmental Risk Manager

An Environmental Risk Manager identifies, assesses, and mitigates environmental risks associated with a company’s financial activities and investments. This role… read more

Risk Manager

Risk managers identify, assess, and manage risks to the company’s financial health, develop risk mitigation strategies, and ensure compliance with… read more

Human Resources

Human resources (HR) teams can be involved in all aspects of people and talent management within an organisation. This includes… read more

Customer Service Representative

Customer engagement teams are responsible for helping customers identify and use products and services that best meet their needs. Customer… read more

Recommended skills

Data Analytics

Proficiency in data analysis tools such as Excel, SQL, Python, and advanced statistical methods is essential. Analysing financial data to… read more

Computing / IT

Computing and IT encompass the technical knowledge required to manage, maintain, and develop an organisation’s technology infrastructure. This includes proficiency… read more

Communication

Communication skills involve interacting with other people in order to effectively convey information, ideas, and feedback both verbally and in… read more

Regulatory insights

Regulatory insights involve understanding and applying knowledge of laws, regulations, and guidelines relevant to a specific industry. read more

Risk management

Risk management as a skillset involves identifying, assessing, and controlling threats. read more

Analytical skills

Analytical skills involve the ability to collect, interpret, and analyse data to solve problems, make decisions, and understand complex issues. read more

Continuous learning

Continuous learning refers to the ability to continually acquire new knowledge and skills throughout one’s career or life. read more

Curiosity

Curiosity is the desire to learn or know more about something, driven by a sense of wonder and the need… read more

Critical thinking

Critical thinking is the ability to evaluate information, identify biases, and draw well-reasoned conclusions. read more

Planning

Planning is all about setting clear goals, defining a timeline in which you plan to achieve them, and tracking your… read more

Problem solving

Problem-solving is the ability to identify, analyse, and find effective solutions for complex issues and challenges. read more

Agile

Agile in simple terms is a way of working that focuses on flexibility, collaboration and customer feedback. read more

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