Integrity

Integrity involves acting in accordance with moral principles and being honest and ethical in all actions. In financial services, where trust is paramount, integrity is crucial for maintaining client relationships and ensuring compliance with regulatory standards. Professionals with integrity are reliable, consistent, and trustworthy, making them valuable assets to any organisation.

Benefits for financial services professionals

  • Trust: Builds strong, lasting relationships with clients and colleagues.
  • Reputation: Enhances personal and organisational reputation.
  • Compliance: Ensures adherence to legal and ethical standards.

Tips for Improvement

  • Regularly reflect on your actions and align them with your core values.
  • Seek feedback to ensure you are perceived as honest and ethical.

Skills Development Scotland identifies Integrity as one of the Self Management meta-skills. Find out more about ‘Skills 4.0 – A skills model to drive Scotland’s future’ .

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Relevant course providers


Whether you’re just starting out, or as you develop further in your career, it’s very important that you continue to learn and develop your skills. Developing knowledge and skills will help boost your confidence, pursue new opportunities and have an exciting and rewarding career journey.

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