Negotiating skills

Negotiating is the ability to communicate effectively and reach agreements that benefit all parties involved. It involves understanding both your own needs and those of others, finding common ground, and resolving differences. This skill requires clear communication, active listening, and the ability to remain calm and composed during discussions.

Benefits for financial services professionals

  • Conflict Resolution: Helps in resolving disputes and finding mutually acceptable solutions.
  • Relationship Building: Strengthens professional relationships through effective compromise.
  • Strategic Thinking: Enables the creation of win-win scenarios by balancing different interests.
  • Decision-Making: Supports making informed decisions that align with both parties’ goals.

Tips for Improvement

  • Practice active listening and empathy during discussions.
  • Engage in role-playing exercises to refine your negotiation tactics.

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Relevant course providers


Whether you’re just starting out, or as you develop further in your career, it’s very important that you continue to learn and develop your skills. Developing knowledge and skills will help boost your confidence, pursue new opportunities and have an exciting and rewarding career journey.

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