Communication skills involve interacting with other people in order to effectively convey information, ideas, and feedback both verbally and in writing. Includes clarity, active listening, persuasion, and the ability to tailor messages to different audiences.
Communication is a critical skill both in client interactions, where it helps build and maintain strong client relationships, but also in team collaboration, where it enables better collaboration and coordination within teams.
Why It Matters: Good communication builds trust and clarity between people, facilitating better teamwork and understanding.
Skills Development Scotland identifies Communicating as one of the Social Intelligence meta-skills. Find out more about ‘Skills 4.0 – A skills model to drive Scotland’s future’ .
Human resources (HR) teams can be involved in all aspects of people and talent management within an organisation. This includes… read more
Internal audit teams evaluate an organisation’s risk management, governance and internal control processes to ensure operational efficiency. Simply put, they… read more
UX refers to ‘user experience’ which is the way that we perceive our interaction with a product or application. UI… read more
Compliance teams help ensure organisations comply with industry laws and regulations. They review and develop internal processes and polices, conduct… read more
Legal Counsels provide expert legal advice to financial institutions, ensuring compliance with laws and facilitating business operations. Key Responsibilities Important… read more
Social Media and Communications Managers in financial services oversee the development and execution of social media strategies and communications that… read more
Marketing Managers in financial services plan, develop, and execute marketing strategies that promote the company’s services, enhance customer engagement, and… read more
A Machine Learning Engineer designs, develops, and implements machine learning models that automate and enhance processes in financial services, such… read more
Sustainability / ESG consultants provide strategic advice on integrating ESG factors (environmental, social, governance) into business operations and investments. They… read more
Financial advisers provide clients with advice on financial planning, including pensions, investments, and insurance products. They work closely with clients… read more
An Environmental Risk Manager identifies, assesses, and mitigates environmental risks associated with a company’s financial activities and investments. This role… read more
The ESG (Environmental, Social, and Governance) Portfolio Manager role focuses on constructing and maintaining diversified portfolios that align with environmental… read more
Whether you’re just starting out, or as you develop further in your career, it’s very important that you continue to learn and develop your skills. Developing knowledge and skills will help boost your confidence, pursue new opportunities and have an exciting and rewarding career journey.
The skills demand and trends in our sector.
Develop your skills with shorter courses and training.
Study in Scotland’s most outstanding colleges and universities.
Develop an understanding of sustainability and climate-related challenges.
