Digital skills

Digital skills refer to the capability needed to use digital devices, communication applications, and online networks to access and manage information.

Why It Matters: With the increasing reliance on technology, having strong digital skills is essential for navigating today’s work environments.

Digital skills encompass a wide range of skills that we increasingly use day-to-day

  • Basic Digital Literacy: Understanding how to use computers, smartphones, and tablets, including operating systems and basic software like word processors and spreadsheets.
  • Online Communication: Proficiency in using email, social media, and collaboration tools like Zoom, Teams, or Slack to connect and communicate effectively.
  • Data Management: Knowing how to collect, store, and interpret data using databases and spreadsheets. This includes understanding data privacy and security principles.
  • Technical Problem-Solving: Being able to troubleshoot common technical issues, whether it’s fixing a software problem or navigating a new application.
  • Cybersecurity Awareness: Knowing how to protect oneself and one’s organization from digital threats by understanding basic cybersecurity practices.

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Relevant course providers


Whether you’re just starting out, or as you develop further in your career, it’s very important that you continue to learn and develop your skills. Developing knowledge and skills will help boost your confidence, pursue new opportunities and have an exciting and rewarding career journey.

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